At kg88, we believe in keeping fun and responsibility in balance. Responsible gaming lets you enjoy the experience without it ever becoming a source of harm to your life or your family — that's our core commitment.
Online gaming is a form of entertainment — played for fun, it's completely safe and enjoyable. But when it goes out of control, it can have serious consequences on your personal, family, and financial life. Responsible gaming is a core principle of the kg88 platform.
Responsible gaming means knowing your budget, setting time limits, and never treating gaming as a substitute for income. At kg88, we provide tools and support to help you maintain healthy gaming habits — so you can enjoy playing long-term, free from stress or anxiety.
Research shows that players who stick to a set budget and time limits enjoy gaming far more and are significantly less likely to suffer financial harm. All responsible gaming features on kg88 are completely free and available to use at any time.
Kg88 is more than a gaming platform — we're genuinely committed to the wellbeing of our users. We use technology and policies designed to detect problematic gaming patterns and connect users with support when needed. Our responsible gaming team is active 24/7, every day of the week.
If you feel your gaming habits are getting out of control, don't wait — reach out to us. Asking for help is a sign of strength, not weakness. At kg88, we're here for you.
Gaming is for entertainment only. Never bet more than you can afford to lose. There is no guarantee of recovering lost funds.
Before each gaming session, decide the maximum amount in BDT you're willing to spend and stick to it.
Avoid long, uninterrupted gaming sessions. Take regular breaks and redirect your attention to other activities.
"Chasing losses" — trying to win back what you've lost — is the most dangerous habit. Accept the loss and move on.
Don't hide your gaming habits from your family. Openness is the foundation of a healthy relationship.
If you're concerned about your gaming, reach out to the kg88 support team or a professional counselor.
We offer a range of effective tools and features to support a safe gaming experience for you.
You can set the maximum amount in BDT you wish to deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase it, you'll need to wait 24 hours.
Set a limit on how long you play in a single session. Once the time is up, the platform will automatically alert you and, if needed, end the session.
If you feel you need a break from gaming, you can exclude yourself from the platform for a set period or permanently. Respecting that decision is our responsibility.
If you need a temporary break, you can set a cooling-off period ranging from 24 hours to 6 weeks. You will not be able to log in to your account during this time.
You can view your complete gaming and transaction history at any time. Understanding your own patterns is the first step toward responsible gaming.
Our specialist team is always ready to help with any responsible gaming concerns. We're committed to assisting you confidentially and without judgment.
Gaming addiction often develops gradually and can be hard to recognize on your own. If you notice the following signs in yourself or someone close to you, it's time to take action.
If you feel you need help, follow the steps below. Each step is simple and completely confidential.
Acknowledging that there is a problem is the biggest and bravest step you can take. Do not blame yourself.
Go to your kg88 account settings to activate self-exclusion or set a cooling-off period.
Talk to a family member or friend. Build a support system instead of facing it alone.
Speak with a mental health professional or counsellor. It takes strength, not weakness, to ask for help.
Our responsible gaming team will help connect you with the right resources.
Kg88 has multiple effective safeguards in place to support your safe gaming experience.
Set daily, weekly, and monthly deposit limits on your account. You can also set a maximum amount per bet yourself. Lowering a limit takes effect immediately, but increasing it requires a 24-hour cooling period.
You can exclude yourself for any duration, from 30 days up to permanently. While Self-Exclusion is active, no promotional emails will be sent to you. This process is fully confidential and handled with respect.
At regular intervals, you'll receive a notification reminding you how long you've been playing and how much you've won or lost in BDT. This real-time information helps you make informed decisions.
You can lock your account instantly at any time. This feature is especially useful when the urge to play excessively kicks in during an emotional moment.
All these tools are accessible directly from your kg88 account settings. For any assistance, contact our support team — we're ready to help, without judgment.